Privacy Policy

Welcome to Australia THC Vape. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you use our website.

Information We Collect

When you visit or place an order on our website, we may collect information including:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Payment information (processed securely through our payment provider)
  • IP address and browser information
  • Cookies and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Respond to enquiries
  • Prevent fraud and maintain website security
  • Comply with applicable legal obligations

Payment Information

Payments are processed through secure third-party payment providers. We do not store your complete payment card details on our servers.

Cookies

Our website uses cookies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Improve website performance
  • Analyse website traffic
  • Enhance your browsing experience

You can manage or disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We may share your information with trusted third-party service providers, including:

  • Payment processors
  • Shipping and delivery companies
  • Website hosting providers
  • Analytics services
  • Customer support providers

We do not sell your personal information to third parties.

Data Security

We use reasonable technical and organisational measures to help protect your personal information from unauthorised access, loss, or misuse. However, no method of internet transmission or electronic storage is completely secure.

Your Rights

Depending on the laws that apply to you, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where applicable
  • Withdraw consent where processing is based on consent
  • Contact us with privacy-related questions

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.